Shipping

As a global platform we strive to provide the best possible shipping rates for our customers. As part of our unique and curated collection, our brands are located throughout the world which can make shipping difficult. To try and ship to as many countries as possible, we operate under a fixed fee structure as below. If you are purchasing from our platform and have trouble with shipping rates being too high, please reach out to us at info@weareyugen.com and we will do our best.

 

Shipping Rates

Domestic Orders: All orders sent and received in the same country are subject to a £10 flat fee and 48 hour delivery. Free shipping on orders over £200.

Continental EU Orders: All orders sent and received within the EU are subject to a €15 flat fee and 3-5 day delivery. Free shipping on orders over €200.

International Orders (US and Asia): All orders sent to the US or Asia are subject to a £25 flat fee and 1 week delivery. Free shipping on orders over £300.

 

Bespoke Pieces or Made-to-order

Many of our pieces are one-of-a-kind or limited run items, which have been handmade by our designers. In such cases, the designer may need a few days to finish making your piece, which may extend delivery times. We have clearly marked this on the relevant product pages, and hope you can bear the wait to receive a truly unique item.